Thank you for visiting and shopping at The Hairpin Leg Company. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
Most orders are processed the same day if ordered before 1pm. All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
All shipping within UK mainland is Free and premium next day. This means if you order before 1pm on a working day, your order will arrive the next working day. Shipping costs and times to offshore UK or the highlands will vary. Shipping is calculated at checkout for all orders.
Shipment to P.O. boxes or APO/FPO addresses
The Hairpin Leg Company ships to APO/FPO/DPO addresses at additional cost. Please contact us for details.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 12 hours.
Customs, Duties and Taxes
The Hairpin Leg Company is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
If you order arrives damaged, please take photos of the damage and the packaging and send it to us via email at firstname.lastname@example.org to arrange a replacement.
We ship our products world wide. Shipping costs vary based on the size of your order and your location. All shipping costs are calculated at checkout.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.